Refund & Cancellation Policy

Last updated: September 19, 2026

1. Free Trial

Every new account starts with a 7-day free trial. You are not charged your subscription fee during this period. You can cancel anytime during the trial at no cost — nothing is deducted.

2. Payment Authorization (the small "₹5" charge)

To start your trial, Razorpay requires a payment mandate to be authorized upfront. As part of setting this up, Razorpay may charge a small refundable amount (typically ₹1–₹5) purely to verify your card/UPI — this is not your subscription fee. Razorpay refunds this amount automatically, usually within 5–7 business days, directly to your payment method.

3. Subscription Billing

Once your free trial ends, your subscription fee (₹99/month for Basic, ₹199/month for Ultimate) is charged automatically in advance for each monthly cycle, and continues every month until you cancel.

4. Cancelling Your Subscription

You (the Owner) can cancel anytime from the Billing page inside Amogh ERP.
Cancelling stops all future renewals immediately — no further charges will be made.
If you cancel while on an active paid subscription, you keep access until the end of the period you've already paid for.
If you cancel during the free trial before it ends, access ends immediately since no fee has been charged for that period.

5. Refunds

Because access to the Service is provided for the full billing period once a charge succeeds, we generally do not offer refunds for the remaining days of a billing cycle after cancellation. We will review and refund a charge, at our discretion, if:

You were charged in error or charged more than once for the same billing cycle (duplicate/erroneous charge).
A technical fault on our part prevented you from using the Service for a significant part of a paid period.

Refund requests for the above must be made within 7 days of the charge.

6. How to Request a Refund or Report a Billing Issue

Email emailer@amogherp.com with your registered business name, the mobile number or email on your account, and the payment/transaction ID from your bank or UPI app if available. We aim to respond within 2–3 business days.

7. Questions

See our Terms & Conditions and Privacy Policy for more details, or contact emailer@amogherp.com.